What Are Serenity Hotels & Resorts

Receiption

Founded in 2007, Serenity Hotels & Resorts was established with aim of Management of Hotel

Resorts and proper service to make the guest’s stay most comfortable and memorable. Having

the potential to make a significant positive impact through every level of the organization.

Serenity is totally focused on acting as a responsible hotelier and being one of the best

companies in the Country. This involves and includes each and every one of us

Our Vision And Mission

Serenity Hotels & Resorts located in Egypt is a hospitality company owned by Red Sea Real Estate Investment & Tourism

Development LLC that aims to develop the hospitality sector inside Egypt by delivering great values to our guests and the

community throughout a growing guest satisfaction concept and well skilled staff.

Our culture based on our slogan “Hospitality from the heart” shown in each treatment level with our stack-holders.

Our Values

– Excellence

We continually strive to be among the best in all we do: in hospitality concept, service providing to our communities, hiring skilled teamwork, and service to each other in our daily interactions.

– Green Environment

We respect and understand very well the value of surrounding environment and keen on providing most of our services with a friendly environmental services, we also work closely with international company for this purpose.

– Quality

We created a quality department for all our Resorts. Additional to the regular guest comments this department is conducting a monthly control including guest interviews, mystery-guest visits and comments of the regular travelers

– Social Responsibilities

Serenity Hotels & Resorts as leading Hospitality Company is involved in the community through different activities such as orphans associations and educational activities to develop people skills.

– Invest in our Stakeholders

A fair and respectful treatment for all of our partners starting from Suppliers, Staff, and all of those involved in achieving our vision